A new customer relationship standard
Coming soon.
RelationRate measures the strength of the relationship between businesses and their customers — beyond reviews, stars and traditional customer satisfaction.
One clear relationship rating built on satisfaction, trust, engagement and loyalty — designed to track progress over time and benchmark against the market.
☺
Satisfaction
How well you deliver
✓
Trust
Confidence in the relationship
↗
Engagement
Strength of involvement
♥
Loyalty
Willingness to stay